FAQ

General

1. Where are you located?

We’re located in Gresham, OR, serving the Portland area. Our exact address is available on our Contact page.

2. What services do you offer?

Undo Tattoo And Laser specializes in laser tattoo removal, skin rejuvenation, chemical peels, facials, and microneedling. We also offer free tattoo removal for individuals with gang-affiliated, hate symbols, or racist tattoos.

3. What should I expect during my first visit?  

Your first visit includes a consultation to discuss your skin concerns and goals. We’ll review your medical history, explain the process, and answer any questions to ensure you’re comfortable.

4. Are consultations free?  

Yes, all initial consultations are free. This gives you the opportunity to learn more about our services without any commitment.

5. Do you have any other locations?

No, this is our ONLY location. We do not have any partnerships, nor do we have second locations. 

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Tattoo Removal

1. How many tattoo removal sessions will I need?

The number of sessions depends on factors like tattoo age, ink color, location, and your skin type. Most clients need multiple sessions, but we’ll give you a more personalized estimate during your consultation.

2. Does tattoo removal hurt?

Pain levels vary from person to person. Most clients describe it as similar to a rubber band snap against the skin. We offer numbing options to enhance comfort during the process.

3. Are there any restrictions after tattoo removal? 

Yes, we recommend avoiding sun exposure, hot tubs, saunas, and heavy exercise for a few days. Detailed aftercare instructions will be provided post-treatment.

4. Do you provide confidential tattoo removal services for hate symbols or gang-affiliated tattoos?

Yes, we offer free, confidential tattoo removal for individuals with gang-affiliated, hate symbols, or racist tattoos. Your privacy is always a priority.

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 Laser Hair Removal

1. How does laser hair removal work?

Laser hair removal uses targeted light to damage hair follicles, which reduces hair growth over time. This process is effective for many areas of the body and various skin types.

2. How many sessions are needed for laser hair removal?  

Most clients need between 6-8 sessions, depending on the area and hair type. We can provide a more tailored estimate during your consultation.

3. Is laser hair removal painful?

Most people find laser hair removal only mildly uncomfortable, often compared to a slight sting. Our advanced equipment includes cooling technology to minimize any discomfort.

4. Are there any pre-treatment requirements?

Yes, avoid sun exposure, tanning products, and waxing for about two weeks before treatment. We’ll provide full pre-treatment instructions during your consultation.

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Skin Rejuvenation & Facials

1. What skin concerns can be treated with your skin rejuvenation services?

Our skin rejuvenation services can address concerns like fine lines, uneven skin tone, pigmentation, acne scars, and overall skin texture. During your consultation, we’ll recommend a customized plan for your goals.

2. What products do you use?

We use high-quality, professional-grade skincare products, including options from Dermalogica, Hale & Hush, Skin Script, and Hale Cosmeceuticals which are all designed for sensitive skin types and deliver powerful results.

3. Do I need to prep my skin before a facial or chemical peel?

For best results, avoid tanning and exfoliating your skin for a few days before your appointment. We’ll give you specific instructions based on your treatment.

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Policies and Aftercare

1. What is your cancellation policy?

We understand that life happens! We kindly request a 24-hour notice for any cancellations. A fee may apply for late cancellations or no-shows. 

2. What forms will I need to complete before my appointment?

We have a few essential forms, including a financial agreement, consent forms for specific treatments, and a COVID-19 screening. We’ll send these to you in advance to ensure a smooth check-in process.

3. Do you provide aftercare instructions?

Yes, after each treatment, we’ll give you detailed aftercare instructions to maximize results and minimize any discomfort.

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Contact Us

Have more questions?

If you have additional questions not covered here, feel free to text us directly. We’re here to help and ensure you have a comfortable, informed experience at Undo Tattoo And Laser.